Frequently Asked Questions

What is Ardoria Studios?

        Ardoria Studios is a private art studio located East of Cleveland Ohio.

How did Ardoria Studios get started?

        Ardoria Studios started out as a husband and wife team at a home based private art studio making unique items for family and friends and collaborating with local artists on special projects.

        People started seeing our work and asking to buy existing works or commission us to produce unique pieces for them.

        Based on the amount of feedback and recent increased interest in our work, we decided to create Ardoria Studios and market our works on a larger scale.

How can I purchase an item from Ardoria Studios?

        The easiest way to purchase one of our pieces is to click on any item listed on our Home Page that's listed for sale. You will be taken to our Ardoria Studios Etsy store where you can securely purchase any of our items that are currently available for purchase..

        If you have spotted an item on the site (Galleries) that is not currently listed as currently available for purchase, you can contact us directly using the email link provided to inquire about having one made to order, price, and lead time.

        We are not a wholesaler. All our exclusive pieces are made one at a time. While we may have some pieces already made up and in stock, others can only be made on an “as ordered” basis and require a deposit.  Please see our Terms and Conditions for purchasing and deposit details.

Why can’t I contact Ardoria Studios via phone?

        Even though we are now marketing ourselves via the Web, we are still an exclusive private studio and want to maintain some level of privacy to allow us to concentrate on completing existing customer orders and to continue to create new unique high quality pieces without interruption.

        We prefer to use email as a primary communication tool so we can respond to general pricing and availability questions at our leisure. This allows us to ensure our existing clientele and current orders are our first priority.

        Once a person decides to become a customer, many emails and phone calls may be exchanged throughout the transaction to ensure the customer is comfortable with their purchase and the item(s) meet or exceed their expectations. The amount of communication is dependant on the complexity and/or personal nature of the product(s) ordered. For example, there are many communications that have to occur throughout the design phase of a custom sign versus very little communication is needed while a Figural Nutcracker is being created from an existing design.

Are all the items you sell hand made at your studio?

        Yes and no. On occasion we will carry gift items that are clearly not an Ardoria Studios produced item (the Tetsubin Teapot Set is a good example of this). These type of items will be clearly marked as a retail item and clearly note the place of origin (i.e. Made in China).

        Items exclusively made by Ardoria Studios are hand made in the USA with materials that originate in the USA when possible. For example, our custom made  knives’ Stainless Steel blades are made for us by a company in the US from hardened US Stainless Steel which is clearly noted in their description.

I’ve read through the FAQ and the Terms and Conditions, but still have a question?

Email us and we will answer your specific question(s) directly.